Terms of Service and Privacy Policy

 

Last updated: August 4, 2023

 

Welcome to TA39's website, mobile application, and related products and services (collectively, the "Services").

 

Please read these Terms of Service and Privacy Policy carefully before using any of the Services.

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Information We Collect

We collect the minimum amount of personal data necessary to provide the Services. This may include:

• Contact details such as name, email address, postal address, phone number

• Username, password, security questions and answers

• Location information if required for service functionality

• Usage data to improve our products e.g. browser type, operating system

• Information from third-party services if you link or integrate them with our Services

 

We collect information you voluntarily provide, information needed to create your account, deliver products and services, enhance user experience, and information relating to use of the Services. We do not collect any sensitive personal data such as social security numbers, genetic or biometric data, health information, or religious beliefs without your explicit consent.

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Our website uses tracking technologies like cookies to provide and enhance our Services. You can disable cookies at any time through your browser settings.

 

Use of Information

We only process your personal data for specific, explicit, and legitimate purposes outlined in this policy. We do not process your data for any incompatible or unauthorized purposes. The main purposes for data collection, storage, and processing include:

• Providing, maintaining, securing, and improving the Services

• Enforcing our Terms of Service

• Complying with legal and regulatory requirements

• Responding to lawful requests from public authorities

• Sending service-related communications, including announcements, updates, security alerts

• Allowing you to participate in interactive features when you choose to do so

• Providing customer support

 

We engage service providers to help us meet the above purposes. They only receive the minimum amount of personal data required to fulfill their obligations. Service providers are prohibited from using personal data for any other purpose and strictly bound by confidentiality agreements.

 

Sharing and Disclosure of Information

We do not share or disclose any personal data with third parties without your consent, except in the following circumstances:

• With parent, subsidiary, or affiliate companies for the purposes outlined in this policy. They will handle your personal data consistent with this policy.

• With our service providers under strict confidentiality agreements as necessary to provide the Services. The providers only receive the minimum data required on a temporary basis.

• To comply with legal obligations and respond to lawful requests from public authorities.

• To protect the rights, property or safety of us, our users, or third parties when required or permitted by law.

• In case of a merger, acquisition, bankruptcy, or other transaction involving a transfer of business assets. You will be notified of any such transfer and your rights regarding personal data.

 

Retention of Personal Data

We retain personal data for as long as required to fulfill our obligations, exercise our rights, resolve disputes, and enforce agreements. For example, we retain activity logs, account records, and subscription information for billing and provision of Services for up to 5 years as necessary. We will securely delete your data at your request or after longer retention is no longer necessary. Non-personal aggregated data may be retained and used indefinitely.

 

Security of Personal Data

We are committed to protecting your personal data and have implemented administrative, physical, and technical safeguards to secure it from unauthorized access, disclosure, and misuse. This includes access controls, encryption, pseudonymization, staff training, periodic risk assessments, and other safeguards. While we strive to protect your personal data, no method of transmitting or storing data is ever fully secure. If you become aware of a security breach, please contact us immediately.

 

Your Privacy Rights

At any time, you have the right to:

• Access your personal data and receive copies

• Correct or update inaccurate/incomplete personal data

• Restrict or object to processing of your personal data

• Request anonymization or deletion of personal data

• Receive an electronic copy of personal data provided by you for portability

• Opt-out of any consent-based processing of personal data

 

To exercise any of the above rights, please contact our Privacy Officer at the details below. We will respond to your request within 30 days.

 

Changes to this Privacy Policy

We may make changes to this policy from time-to-time, when we do we will notify you via email or our Services. Continued use of our Services after any changes constitutes your consent to the changes. You can see when this Privacy Policy was last updated by checking the date at the top of this page. We encourage you periodically review this policy for the latest information on our privacy practices.

 

Contact Details

If you have any questions about our Terms of Service or Privacy Policy, please contact:
Email: legal@ta-39.com